How Perceived Service Quality Drives Customer Retention: Evidence of Partial Mediation by Customer Trust in B2B Logistics. Image : Jurnal Riset Manajemen, [S. l.], v. 13, n. 2, p. 192–210, 2025. DOI: 10.17509/image.2025.167. Disponível em: https://ejournal-economy.upi.edu/image/article/view/167. Acesso em: 4 aug. 2026.